Platterplus aim to ensure your orders are delivered promptly and efficiently. All orders are
typically delivered the next working day after payment is received

When your order leaves our warehouse, you will receive:
1. A tracking notification by email (or text if provided)
2. Full online tracking updates via our courier partner DPD
3. A delivery time window on the day of arrival.
4. Options to divert, reschedule, or leave in a safe place.

To track your order please click the link at the bottom of the page

(You can manage your delivery directly through the DPD tracking link if any changes are needed.)

COLLECTION TIMES

We offer a next working day
delivery service for UK Mainland.

• Orders placed before 3:00 pm, Monday to Friday, are usually despatched the same day.
• Orders placed after 3:00 pm on Friday will normally be delivered on the following Tuesday.

EXPECTED DELIVERY

• UK Mainland - Next working day

• Highlands and Islands of Scotland (1 –3 working days).

• Isle of Man (2–3 working days)

• Jersey / Channel Islands
  (2–3 working days)

DELIVERY CHARGES

Enjoy FREE DELIVERY on all orders over £100 to the UK Mainland.

For orders up to £100 delivery is £5.99 per order

For Highlands & Islands delivery is £12.99 plus a further £1 per kilo over 15kg (full cost is calculated at checkout)

IMPORTANT INFORMATION

Free delivery applies only to the UK Mainland.

Excluded Areas

Scottish Highlands & Islands, Northern Ireland, the Isle of Man, Southern Ireland and all offshore Isles.

PLEASE NOTE

Our delivery service is not guaranteed, and delivery times may vary due to external factors beyond our control.

Our couriers will deliver to your doorstep only. If you require delivery to a different location (inside a building, upstairs, etc), this must be arranged in advance and may not always be possible.