RETURNS POLICY

Updated : 11/02/2026 

Thank you for your purchase. We hope that your products reach us in the condition that they left us however, if you are not completely satisfied with your purchase you may return it to us for a full refund, store credit, or an exchange.

RETURNS

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new condition, with all original box and labels attached.

RETURN PROCESS

To return an item, please email customer service at support@platterplus.net detailing your issue we will email you a prepaid shipping label.

RETURN ADDRESS

Pama House, Stockport Road East,Bredbury, Stockport SK6 2AA

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) working days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.

We will notify you by email when your return has been processed.

PLEASE NOTE

Product must be unused and in original packaging to validate a claim

If you have any questions concerning our return policy please contact us

 support@platterplus.net 

 SMS - 07908 625792